Code of Conduct – High Road Financial Planning
have a question about your financial goals? 705-719-3930 Sandra@HighRoadPlanning.com

Code of Conduct

High Road Financial Planning has created a Code of Conduct that governs our activity. Within our Code of Conduct are policies that specifically govern privacy, confidentiality of information and compliance. All staff is bound to the guidelines of this code and signs this agreement representing agreement and compliance with the Code.

Code of Conduct

  • We will act honestly and in good faith in every interaction with our clients. We will act with transparency, integrity, compassion, respect and overall ethical manner when interacting with clients, prospects, service providers and fellow professionals.
  • We must comply with our fiduciary duty with all client activities. We have the obligation and commitment to know, understand and comply with legislation applicable to our duties and responsibilities.
  • We must act for the benefit of our clients at all times and must always place the interest of our clients before our own.
  • We will make diligent effort, disclosure and documentation to ensure that our clients make an informed purchase or decision, including the associated benefits, risks, costs, fees, and restrictions.
  • We will preserve the confidentiality of information communicated by the client concerning matters within the scope of the confidential relationship unless High Road Financial Planning is instructed by law, or by court to make available for the purpose of any judicial or legal actions information regarding the client and their personal information.
  • High Road Financial Planning is committed to maintaining the highest standards of service to our clients. All client concerns are addressed in a thorough, comprehensive and respectful manner.
  • We will maintain our competency and professionalism through continuing education that supports necessary standards, proficiency and certification.